Terms and Conditions of Use
This document constitutes the entire agreement between you as a member and main55 as the platform operator.
1 Acceptance of Terms
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and main55 ("Platform", "We", "Company"). This Agreement governs your entire use of the website, mobile application, and all services provided by main55.
Continued use of this platform following any changes to the Terms and Conditions constitutes acceptance of the updated terms. We advise you to review this page periodically to stay informed of the latest version.
2 Account Eligibility & Registration
To register and use main55 services, you must meet the following requirements:
- At least 18 years old or the applicable legal age of majority as required by the laws of your country.
- Not prohibited by any local laws or regulations from participating in online wagering activities.
- Not currently enrolled in a self-exclusion program from any related wagering platform.
- Providing accurate, truthful, and complete personal information during registration.
- Maintain only one (1) active account on main55 at any time.
Main55 reserves the right to request identity verification (KYC) at any time. The KYC process requires you to submit valid identification documents to ensure account security and prevent fraud. This process is carried out swiftly and securely.
3 User Account & Security
You are solely responsible for keeping your password and login credentials confidential. main55 will never ask for your password via email, live chat, or any other communication channel.
Security measures you should take:
- Use a strong, unique password that is not used on any other platform.
- Enable two-factor authentication (2FA) for an added layer of security.
- Log out of your account after each session, especially on shared devices.
- Do not share your account details with anyone, including family members.
- Report any suspicious activity to our support team immediately.
If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat, available 24/7. We will help you secure your account promptly.
4 Deposits & Fund Withdrawals
Main55 supports a wide range of payment methods suited for Malaysian users, including online banking, local e-wallets, and direct transfers. All financial transactions are protected with industry-grade SSL encryption.
Deposit Policy:
- The minimum deposit amount is stated in the payment section of the platform.
- All deposits must be made using a payment method registered in your own name.
- Main55 does not accept third-party deposits.
- Deposit funds will be credited to your account shortly after payment confirmation.
Withdrawal Policy:
- Withdrawal requests are processed within the timeframe specified for the selected payment method.
- Your first withdrawal requires completed KYC verification before it can be processed.
- Withdrawals must be made to the same account or payment method used for the original deposit.
- Main55 reserves the right to request additional supporting documents for any withdrawal application exceeding certain limits.
- Any money laundering attempts will be reported to the relevant authorities.
5 Bonuses & Promotions
Main55 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to the wagering requirements stated in their respective promotion terms.
- The welcome bonus may only be claimed once per new member.
- Each promotion has its own validity period and terms of use.
- Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
- Main55 reserves the right to void bonuses if any abuse or fraudulent activity is detected.
- Only one bonus may be active at a time unless otherwise stated in the promotion's terms.
We encourage all members to read the full terms of each promotion before claiming it. If there is any confusion, our support team is ready to help you understand the conditions more clearly.
6 Game Rules
All games offered at main55 — including Live Casino, video slots, bingo, sports betting, and table games — operate under fair rules set by accredited game providers. Game results are final and cannot be disputed unless there is clear evidence of a technical error.
- In the event of a technical disruption during gameplay, the affected round will be voided and all bets will be refunded.
- Main55 is not responsible for internet or device disruptions on the user's end.
- The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
- Results displayed on screen are final once the game has fully concluded.
For Sports Betting, main55 reserves the right to suspend or void betting markets in the event of exceptional circumstances such as match delays, disputed results, or sports integrity issues. In such cases, affected bets will be refunded to the member's account balance.
7 Permitted Member Conduct
Main55 expects all members to conduct themselves with courtesy and responsibility while using the platform. The following actions are strictly prohibited:
- Fraud, identity impersonation, or providing misleading information to main55.
- Colluding or conspiring with other members to manipulate game outcomes.
- Exploiting technical vulnerabilities or system bugs to gain unauthorised advantages.
- Distributing harmful, offensive, or abusive content that may negatively affect other users.
- Any activity related to money laundering conducted through the platform.
- Transferring funds between member accounts without official authorisation from main55.
8 Data Protection & Privacy
Main55 is committed to protecting the personal information of all members. Your data is collected, stored, and processed in accordance with our Privacy Policy, which complies with current data protection standards. We use 256-bit SSL encryption to ensure all data transmitted between your device and our servers remains secure at all times.
The information we collect is used solely for the following purposes:
- Member account management and verification.
- Secure processing of financial transactions.
- KYC compliance and fraud prevention.
- Improving user experience and platform services.
- Account and promotional communications (if you have opted in).
For more information on how we handle your data, please refer to our Privacy Policy in full.
9 Liability Limits
Main55 shall not be held liable for any loss or damage arising from the following situations:
- Technical failures, server disruptions, or network issues beyond our control.
- Any action or decision made by a member based on information obtained from third parties.
- Betting losses arising from valid and fair game outcomes.
- Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their password.
In all circumstances, main55's maximum liability to any member is limited to the net deposit amount made within the thirty (30) days preceding the claim.
10 Account Termination
Either you or main55 may terminate an account under the following conditions:
Termination by Member: You may request to close your account at any time by contacting our support team. Prior to closure, all eligible balances will be processed for withdrawal once all requirements have been met.
Termination by main55: We reserve the right to suspend or terminate a member's account without prior notice if:
- There is a breach of any term within this agreement.
- There is fraudulent or suspicious activity associated with the account.
- Member found to have registered more than one account.
- There is a directive from the relevant authorities or regulatory bodies.
11 Amendments to Terms and Conditions
Main55 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will always be available on this page along with the most recent update date.
It is your responsibility to check this page regularly. Continued use of the main55 platform following any amendments constitutes your acceptance of the revised terms.
12 Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions, the main55 support team is available to assist you 24 hours a day, 7 days a week.
- Live Chat: Available directly on the main55 platform — the fastest way to get immediate assistance.
- Support Email: [email protected] — for written enquiries requiring documentation.
- Response Time: We aim to respond to all inquiries within 24 hours.
For issues related to responsible gaming or if you need help with wagering controls, please visit our Responsible Gaming page for guidance and relevant support resources.